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PROTECTION AT THE SPEED OF BUSINESS™Global VPN Client Administrator's Guide

Installing the SonicWALL Global VPN Client Page 9Limited WarrantySonicWALL, Inc. warrants that commencing from the delivery date to Customer (but in

Page 10 SonicWALL Global VPN Client 4.0 Administrator’s GuideTip! For information on the number of SonicWALL Global VPN Client connections supported b

Installing the SonicWALL Global VPN Client Page 114. Close all applications and disable any disk protection and personal firewall software running on

Page 12 SonicWALL Global VPN Client 4.0 Administrator’s Guide8. Select Start program automatically when users log in to automatically launch the VPN G

Adding VPN Connection Policies Page 13Understanding Digital CertificatesIf digital certificates are required as part of your VPN connection policy, y

Page 14 SonicWALL Global VPN Client 4.0 Administrator’s Guide3. In the Choose Scenario page, you can click on View Scenario to view a diagram of each

Adding VPN Connection Policies Page 155. If you selected Remote Access in the Choose Scenario page, the Remote Access page is displayed. Type the IP

Page 16 SonicWALL Global VPN Client 4.0 Administrator’s GuideAlert! If your .rcf file is encrypted, you must have the password to import the configura

Launching the SonicWALL Global VPN Client Page 17Launching the SonicWALL Global VPN ClientTo launch the SonicWALL Global VPN Client, choose Start>

Page 18 SonicWALL Global VPN Client 4.0 Administrator’s GuideThe Global VPN Client support two IPSec Keying modes: IKE using Preshared Secret and IKE

Page 2 SonicWALL Global VPN Client 4.0 Administrator’s GuideTable of ContentsSonicWALL Global VPN Client ... 5So

Making VPN Connections Page 19To establish a VPN connection using a VPN connection policy you created in the Global VPN Client, follow these instruct

Page 20 SonicWALL Global VPN Client 4.0 Administrator’s GuideEntering a Pre-Shared KeyDepending on the attributes for the VPN connection policy, if no

Disabling a VPN Connection Page 21If the SonicWALL VPN gateway is provisioned to prompt you for the username and password to enter the remote network

Page 22 SonicWALL Global VPN Client 4.0 Administrator’s Guide• A VPN policy that cannot be successfully connected displays an error mark (red x) on th

Specifying Global VPN Client Launch Options Page 23Specifying Global VPN Client Launch OptionsYou can specify how the SonicWALL Global VPN Client lau

Page 24 SonicWALL Global VPN Client 4.0 Administrator’s Guide• Disable - Allows you to disable active VPN connections.• Open Log Viewer - Opens the Lo

Managing VPN Connection Policy Properties Page 25• Attributes - Defines the status of Tunnel All support. These settings are controlled at the SonicW

Page 26 SonicWALL Global VPN Client 4.0 Administrator’s Guide• Username - Enter the username provided by your gateway administrator.• Password - Enter

Managing VPN Connection Policy Properties Page 27• DPD Settings - Displays the Dead Peer Detection Settings dialog box.Check for dead peer every - ch

Page 28 SonicWALL Global VPN Client 4.0 Administrator’s GuideStatusThe Status page shows the current status of the connection.• ConnectionStatus - Ind

SonicWALL Global VPN Client 4.0 Administrator’s Guide Page 3Creating a VPN Policy Shortcut ... 22Specifying Global V

Managing VPN Connection Policies Page 29Managing VPN Connection PoliciesThe SonicWALL Global VPN Client supports as many VPN connection policies as y

Page 30 SonicWALL Global VPN Client 4.0 Administrator’s GuideManaging CertificatesThe Certificate Manager allows you to manage digital certificates us

Troubleshooting the SonicWALL Global VPN Client Page 31Understanding the Global VPN Client LogThe SonicWALL Global VPN Client Log window displays mes

Page 32 SonicWALL Global VPN Client 4.0 Administrator’s Guide• To remove redundant messages from displaying, choose View>Ignore Redundant Messages

Troubleshooting the SonicWALL Global VPN Client Page 33Maximum auto-log file size - Specifies the maximum file size in KB or MB.When auto-log size li

Page 34 SonicWALL Global VPN Client 4.0 Administrator’s GuideAccessing Technical SupportSelecting Help>Technical Support accesses the SonicWALL Sup

Configuring SonicWALL Security Appliances for Global VPN Clients Page 35Note! For information on configuring GroupVPN on the SonicWALL to support Son

Page 36 SonicWALL Global VPN Client 4.0 Administrator’s GuideActivating Your SonicWALL Global VPN ClientsIn order to activate and download your SonicW

SOFTWARE LICENSE AGREEMENT FOR THE SONICWALL GLOBAL VPN CLIENT Page 37SOFTWARE LICENSE AGREEMENT FOR THE SONICWALL GLOBAL VPN CLIENTThis Software Lic

Page 38 SonicWALL Global VPN Client 4.0 Administrator’s GuideEXPORTS LICENSELicensee will comply with, and will, at SonicWALL's request, demonstr

Page 4 SonicWALL Global VPN Client 4.0 Administrator’s GuideSOFTWARE LICENSE AGREEMENT FOR THE SONICWALL GLOBAL VPN CLIENT ...

SOFTWARE LICENSE AGREEMENT FOR THE SONICWALL GLOBAL VPN CLIENT Page 39MISCELLANEOUSThis SLA represents the entire agreement concerning the subject ma

Page 40 SonicWALL Global VPN Client 4.0 Administrator’s GuideSonicWALL has been advised of the possibility of such damages. In any case, SonicWALL&apo

Appendix A - Creating and Deploying the Default.rcf File for Global VPN Clients Page 41Include the default.rcf File with the Global VPN Client Softwa

Page 42 SonicWALL Global VPN Client 4.0 Administrator’s GuideCreating the default.rcf FileYou can create your custom default.rcf file from any text ed

Appendix A - Creating and Deploying the Default.rcf File for Global VPN Clients Page 43<Peer> Defines the peer settings for a VPN connection. A

Page 44 SonicWALL Global VPN Client 4.0 Administrator’s Guide<DPDInterval>[[5]-30]</DPDInterval> Specifies the duration of time (in second

Appendix A - Creating and Deploying the Default.rcf File for Global VPN Clients Page 45 <UseDefaultGWAsPeerIP>0</UseDefaultGWAsPeerIP&g

Page 46 SonicWALL Global VPN Client 4.0 Administrator’s Guide <ReconnectOnError>1</ReconnectOnError> <ExecuteLogonScript>0

Appendix B - SonicWALL Global VPN Client Installation Using the InstallShield Silent Response File Page 47Troubleshooting the deafult.rcf File.Append

Page 48 SonicWALL Global VPN Client 4.0 Administrator’s GuidePlaying Back the Silent Installation After you have created the installation and the resp

SonicWALL Global VPN Client 4.0 Administrator’s Guide Page 5Appendix D - Installing the Global VPN Client with a Ghost Application...

Appendix C - Running the Global VPN Client from the Command Line Interface Page 49Appendix C - Running the Global VPN Client from the Command Line In

Page 50 SonicWALL Global VPN Client 4.0 Administrator’s GuideAppendix D - Installing the Global VPN Client with a Ghost ApplicationDuring the normal,

Appendix E- Log Viewer Messages Page 51ERROR Diffie-Hellman group generator length has not been set.ERROR Diffie-Hellman group prime length has not b

Page 52 SonicWALL Global VPN Client 4.0 Administrator’s GuideERROR Failed to build dead peer detection packet.ERROR Failed to build dead peer detectio

Appendix E- Log Viewer Messages Page 53ERROR Failed to construct quick mode hash payload.ERROR Failed to construct quick mode packet.ERROR Failed to

Page 54 SonicWALL Global VPN Client 4.0 Administrator’s GuideERROR Failed to find OAKLEY group specified in the SA payload.ERROR Failed to find privat

Appendix E- Log Viewer Messages Page 55ERROR Failed to set the IPSEC ESP attributes into the phase 2 SA.ERROR Failed to set the OAKLEY attributes int

Page 56 SonicWALL Global VPN Client 4.0 Administrator’s GuideERROR is not a valid XAuth status.ERROR ISAKMP SA delete msg for a different SA!ERROR No

Appendix E- Log Viewer Messages Page 57ERROR XAuth CHAP requests are not supported at this time.ERROR XAuth failed.ERROR XAuth has requested a passwo

Page 58 SonicWALL Global VPN Client 4.0 Administrator’s GuideINFO peer certificate missing key value.INFO Phase 1 has completed.INFO Phase 1 SA lifeti

SonicWALL Global VPN Client Page 5SonicWALL Global VPN ClientThe SonicWALL Global VPN Client creates a Virtual Private Network (VPN) connection betwe

Appendix E- Log Viewer Messages Page 59INFO Received invalid message ID notify.INFO Received invalid minor version notify.INFO Received invalid paylo

Page 60 SonicWALL Global VPN Client 4.0 Administrator’s GuideINFO Sending phase 2 delete for.INFO Sending policy provisioning acknowledgement.INFO Sen

Appendix E- Log Viewer Messages Page 61INFO The SA lifetime for phase 2 is seconds.INFO The soft lifetime has expired for phase 1.INFO The soft lifet

Page 62 SonicWALL Global VPN Client 4.0 Administrator’s GuideWARNING Received an unencrypted packet when crypto active!WARNING Responder lifetime prot

SonicWALL Global VPN Client 4.0 Administrator’s Guide Page 63AAdding VPN Connection Policies 12Default.rcf File 12Import Connection Policy 12New Conne

SonicWALL, Inc.1143 Borregas Avenue T +1 408.745.9600 www.sonicwall.com Sunnyvale CA 94089-1306 F +1 408.745.9300P/N: 232-000xxx-00Rev A, 08/07

SonicWALL, Inc.1143 Borregas Avenue T +1 408.745.9600 www.sonicwall.com Sunnyvale CA 94089-1306 F +1 408.745.9300P/N: 232-001144-00Rev C, 10/07

Page 6 SonicWALL Global VPN Client 4.0 Administrator’s Guide• Automatic Reconnect When Error Occurs - Allows the Global VPN Client to keep retrying a

About this Guide Page 7Global VPN Client Enterprise/Global Security ClientSonicWALL Global Security Client combines gateway enforcement, central mana

Page 8 SonicWALL Global VPN Client 4.0 Administrator’s GuideSonicWALL Pocket Global VPN ClientUse the SonicWALL Pocket Global VPN Client Administrator